Poulin Électrique Inc.

Operations Vault - Secure Portal

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Enter PIN Robert Tremblay
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Operations Dashboard

Manage and archive your worksheets and timesheets securely.

Quick Actions

Standard Worksheet

New standard hours and materials worksheet

Standard

CSDM Work Order

New municipal school board worksheet

CSDM

Chat & Roster

Chat with the team and view active technicians

Chat

Generac Sniper

Monitor inventory, leads, and Generac specs

Generac

Heures Reports

Generate reports and run payroll hours

Admin

Monthly Invoices

Verify month-end billing (Twilio, M365...)

Admin

Email Signatures

Create and export official email signatures

Signatures

Employee Users

Manage employee accounts, credentials, and settings

Admin Only

Remote Support

Live screen troubleshooting with RustDesk

RustDesk

Chrome Browser

Chrome profiles for business accounts

Profiles
0 Total Forms
0 Drafts
0 Billed / Approved
Status Form Name Technician / Creator Last Updated Actions
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Generac Hub

Your centralized control center for leads, official guides, and active installation files.

Add an Item

Generac Inventory Status

Item SKU / No. Category In Stock Threshold Actions
Loading inventory...

Monthly Invoices Assistant

Access billing portals and manage the collection of monthly invoices.

Month-End Checklist

Select invoices retrieved and saved to Nextcloud (Poulin Électrique Inc/06 - Invoices)

Progress 0 / 7
Twilio
Amazon Business
Google Ultra
Facebook Ads
DigitalOcean
Squarespace
GoDaddy

Twilio

twilio.com
Admin Email
systemadmin@poulinelectrique.com
Open Console

Amazon Business

business.amazon.ca
Nina Email
nina@poulinelectrique.com
Maggie Email
maggie@poulinelectrique.com
Open Console

Google Ultra

one.google.com
Admin Email
maggiepoliseno@gmail.com
Open Console

Facebook Ads

adsmanager.facebook.com
Admin Email
systemadmin@poulinelectrique.com
Open Console

DigitalOcean

cloud.digitalocean.com
Admin Email
maggiepoliseno@gmail.com
Open Console

Squarespace

account.squarespace.com
Admin Email
treasurer@halifaxfirefit.ca
Password
L2682025$
Open Console

GoDaddy

account.godaddy.com
Admin Email
nina@poulinelectrique.com
Open Console

Employee Users

Manage employee accounts, roles, contact info, and configure dashboard access permissions.

0 employees

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Weekly Heures Reports

View hours worked by electrician and export official PDF reports.

Report Period

Email Signature Generator

Generate and copy standardized professional email signatures for the team.

Customization

Live Preview

Tip: The "Copy Visual Signature" button lets you paste the signature directly into Outlook, Apple Mail, or Gmail. If your email client accepts raw HTML code, use "Copy HTML Code".

Remote Support (RustDesk)

Share your screen with administration or connect to a field technician for direct troubleshooting.

Private Server Configuration

For maximum security, we host our own RustDesk relay server. No video stream passes through third-party servers. To connect, configure your client with the following settings:

Quick Setup Guide

  • Install the RustDesk application on your device.
  • Open RustDesk, click the 3 vertical dots next to your ID or in the menu, then go to Network.
  • Enable the server configuration option and enter portail.poulinelectrique.com in the ID Server and Relay Server fields.
  • Copy the public key above and paste it in the Key field.
  • Click Apply. The indicator at the bottom of the software will display "Ready" in green.

Client Downloads

Download the official RustDesk client for your device:

Windows Client Standard executable installer
macOS DMG Client for Apple computers
Android App Available on Google Play
iOS / iPadOS App Available on the App Store

Note: On Windows and macOS, you can run the client directly without installation for a quick one-time troubleshooting session.

Live Support Request

Submit your RustDesk credentials to notify administration and request a live connection.

SMS Communication Center

Send manual text messages to clients and track the complete history of SMS sent by the bot or administration.

Send SMS

International format: +1 followed by 10 digits.
0 / 160 characters 1 standard SMS = 160 chars.

SMS Communication History

Date & Time Recipient Sender Message Status
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Standard Worksheet

Client Information

Labour / Heures Worked

Date Time Work Description Employee Name App. Reg Mod

Materials Used

Qty Material Description Unit Price ($) Total ($)
Total Materials: 0.00 $

Job Site Photos (Optional)

Worksheet Details

Technician Signature

Client Signature

CSDM Work Order

School Board / Project Information

Work Control / Time & Competency

Date Worker First, Last Name Competency Card Exp. Date Début End Heures Rate ($) Total ($)
Total CSDM Heures: 0.0 hrs Grand Total: 0.00 $

Photos CSDM

Worksheet Details

Client / CSDM Signature

Chat Room

Communicate in real time with the entire Poulin Électrique Inc. team.

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Active Technicians

(Active in the last 12h)

  • Loading roster...

Password Vault

Consolidated credentials for Poulin Électrique. Admin and authorized access only.

WARNING: Keep this sheet secure. Do not share credentials outside authorized managers. Changes saved here update the live file.

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On-Call Dispatch Hub

Review active after-hours emergency calls, access transcripts, and record your response (Acknowledge, Escalate, or Defer).

Active Emergency Alerts

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My Call History

Time Client Issue Status Action
No call history recorded.

After-Heures On-Call Manager

Schedule technicians for on-call cycles, monitor receptionist logs, and simulate incoming client calls.

Schedule On-Call Duty

Call Webhook Simulator

Set to a short window (e.g. 15s) to test the automatic Twilio escalation alerts in real time.

Active On-Call Rotations

Dates Primary On-Call Backup On-Call Action
No active schedules.

After-Heures Receptionist Call Logs

Time Caller Category Assigned Tech Status
No calls logged yet.
Media Viewer